Kings Heath
Neighbourhood Office
38 Silver Street,
Kings Heath
Birmingham West Midlands B14 7QU


Telephone: 0121 303 5009
Fax: 0121 303 5012

Email: adviceline@birmingham.gov.uk

Day	Opening Times	Closing Times	Comments
Monday	08:45	16:15	Closed 12:30 to 13:30
Tuesday	08:45	16:15	Closed 12:30 to 13:30
Wednesday	08:45	16:15	Closed 12:30 to 13:30
Thursday	08:45	12:30	Closed 12:30 to 13:30
Friday	08:45	16:00	Closed 12:30 to 13:30
Saturday			Closed All Day
Sunday			Closed All Day

What is a Neighbourhood Office ?

Neighbourhood Offices provide a link between people who live and work in Birmingham and the services available from the City Council departments. We can help you with:

Money worries
Debt problems
Housing issues
Getting a job
Education & training
Waste recycling

and many more......

If you cannot visit a Neighbourhood Office, why not send your query via e-mail to:

Email: adviceline@birmingham.gov.uk

Or phone the

Advice Line on 0121 303 1111

where we can deal with all your enquiries.
The lines are open from 8.00am to 7.00pm Monday to Friday.

Meeting your Needs

Our staff provide high quality advice and information to help you to sort out your problems. We can arrange for you to speak to an advisor with community language skills.

To help us achieve a high quality service, we have set ourselves Aims & Promises to you.

Birmingham City Council has 40 Neighbourhood Offices located across the City, to provide a local point of contact. Additional locations are used as surgeries to provide even more convenient access to services.

What is it like inside a Neighbourhood Office?

The offices have a pleasant, open plan design, most have an unsupervised children's play area. A private interview can be arranged on request, although most take place within the open plan office.